Madison County Central Dispatch
Department List A-Z
Agenda and Minutes
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Madison County 4-H
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16 East 9th Street
Anderson, IN 46016
Monday - Friday
8:00 am - 4:00 pm
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Madison County Tourism
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Aid & Assistance
Madison County Central Dispatch serves all towns and townships across Madison County for 911 calls, and Police, Fire, and Ambulance responses. Our 36 telecommunicators are trained in Emergency Medical Dispatching, as well as protocols for Police and Fire call taking as well. Additionally, Madison County Central Dispatch is responsible for a 5-site simulcast P-25 radio system which allows all responders across Madison county to communicate and provides interoperability to responders across the state as well.
In 2018 Madison County handled 203,931 phone calls, 72,000 911 calls, and 130,257 unique incidents. Over 96% of our 911 calls are answered in under 10 seconds, and 99.96% of all calls are answered under 40 seconds.
Madison County Central Dispatch is dedicated to the safety of our community through teamwork and problem-solving partnerships, providing excellent service with dignity and respect.
We will hold ourselves accountable to the highest level of honesty and ethical conduct.
We will be devoted to customer service and the ideals that make our center and community unique.
We will service the citizens of Anderson and Madison County in a courteous, respectful, and professional manner.
We will take pride in ourselves as individuals, our center as a team, and our citizens as a community.