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Madison County Government Officials are committed to bringing more effective and efficient government services to the people of the "Heartland". This website is a step in that direction. As this site is developed we invite ideas for content that will make your interaction with Madison County Government more efficient and more helpful. Madison County Government does not discriminate based on race, color, national origin, religion, sex, disability, gender identity or sexual orientation.

Madison County is an Equal Opportunity Employer

Location:
16 East 9th Street
Anderson, IN 46016
(765) 641.9480

Office Hours:
Monday - Friday
8:00 am - 4:00 pm

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About Us

Madison County Central Dispatch serves all towns and townships across Madison County for 911 calls, and Police, Fire, and Ambulance responses. Our 36 telecommunicators are trained in Emergency Medical Dispatching, as well as protocols for Police and Fire call taking as well. Additionally, Madison County Central Dispatch is responsible for a 5-site simulcast P-25 radio system which allows all responders across Madison county to communicate and provides interoperability to responders across the state as well.

In 2018 Madison County handled 203,931 phone calls, 72,000 911 calls, and 130,257 unique incidents. Over 96% of our 911 calls are answered in under 10 seconds, and 99.96% of all calls are answered under 40 seconds.

Mission Statement

Madison County Central Dispatch is dedicated to the safety of our community through teamwork and problem-solving partnerships, providing excellent service with dignity and respect.

Core Values

Integrity

We will hold ourselves accountable to the highest level of honesty and ethical conduct.

Dedication

We will be devoted to customer service and the ideals that make our center and community unique.

Service

We will service the citizens of Anderson and Madison County in a courteous, respectful, and professional manner.

Pride

We will take pride in ourselves as individuals, our center as a team, and our citizens as a community.